We Are Open

It has finally happened and we are actually open, yes the doors are open and we are now treating patients. Strangely enough, after such a long lead time, the first day was a relatively quiet affair; I think we were all just glad to finally start caring for real people. Of course, this is just phase one and the upper floors still have the feel of an unfinished building site, but it is a significant start.

As expected the first day did present a few minor technical issues; this is hardly surprising as a modern dental surgery is a pretty high tech environment and that is without all the supporting digital IT equipment, both telephones and computers. This also means that there is quite a lot of information and technology for the new team to grasp, but Kathy and Elaine have made a great start.

It was a long and difficult journey, not helped by the ongoing financial situation, but with tremendous help from my friends and family the dream has become a reality.We have a great team in place and it all feels just right and I can now focus on delivering the highest standards of dental care. Excellent.

At long last we have a planned opening date - 15 December 2009 and the appointment book is now open. The telephone number (0844 375 6505) has been activated and the email address (info@augustadental.co.uk) is now live. We are going through the training for the new (well everything is new) dental management software and the first appointment is in the book.

It has taken a while, far, far longer than I could have ever imagined, but the practice is starting to look really good, but goodness me it has been a frustrating few weeks. This is purely because I can physically see the realisation of my dreams and vision, so I am desperately keen to start. One of the sheer joys of working with people like Adam Brian, the builder, and Jenny and Lou from New Spaces is their attention to detail and perfectionists take a bit more time.

There is so much going on at the moment that it is almost impossible to stop my head spinning, but we are nearly there. I have really enjoyed going through all the treatment options we will be offering, from mini implant to Invisalign, all exciting stuff. Only days to go – can’t wait!